Issues We Resolve

1. Forcing Your Landlord to Fix Issues

Under the Environmental Protection Act (EPA), landlords must ensure that properties remain free from serious health hazards. If conditions worsen to the point of statutory nuisance, tenants can take legal action to compel the landlord to make repairs. To qualify as a statutory nuisance, these issues must be severe enough to impact the tenant's health, safety, or overall comfort.

Key nuisances that may fall under EPA violations include:

• Damp and mould: Excessive moisture leading to visible mould growth, which poses respiratory risks.
• Rodent or pest infestations: Persistent infestations that aren’t addressed, causing health risks or distress to tenants.
• Gases or Fumes: Unpleasant and hazardous odours or emissions, like gas leaks or sewage smells, that threaten tenant safety.

If these issues persist and the landlord fails to respond, tenants can issue proceedings to force repairs.

⁠2. Housing Disrepair Claims

Your landlord has a legal obligation to keep the property fit for human habitation. This duty is outlined under the Homes (Fitness for Human Habitation) Act, which allows tenants to seek compensation if the property falls below these standards.

Common disrepair issues include:

• Leaking Roof or Ceilings: Persistent leaks that cause water damage, risking property damage or mould growth.
• Faulty Electric Wiring: Unsafe wiring or electrical hazards that risk fire or electric shock.
• Broken Boilers or Heating Systems: Lack of heating or hot water, which can make the property unlivable, especially in winter.
• Damaged Bathroom/Kitchen Fixtures: Broken sinks, toilets, or kitchen units that impact daily use.
• Structural Issues: Cracks, instability, or other severe structural faults that compromise safety.

For disrepair claims, compensation depends on the severity of the defect and how it affects daily living. For instance, broken heating in winter may qualify as an urgent repair requiring immediate action.

3. Tenancy Deposit Claims

Landlords are legally required to protect tenants’ deposits in a government-approved scheme. This protects tenants from losing their deposit unfairly. If the landlord fails to protect the deposit, tenants may be eligible to claim thousands of pounds in compensation.

Landlord responsibilities include:

• Registering the deposit within 30 days.
• Providing deposit protection scheme details to the tenant.

Failure to comply with these requirements allows tenants to pursue claims, potentially reclaiming up to three times the deposit amount in compensation.

How We Help

Through our partnership with Elite Barristers, we pursue these claims on a no-win-no-fee basis or charge only the landlord, so tenants always remain financially protected.

For support on any of these claims, reach out to us on support@therta.co.uk.

We’ll help you understand your options and take the first steps toward a safer, fairer living environment.