We Support You, The Tenant.

We support tenants dealing with property issues like damp, mould, faulty heating, structural problems, tenancy deposit breaches, and other situations where landlords fail to comply with housing regulations. If your landlord isn’t addressing these issues, we can help you pursue your rights and seek resolution.

If your landlord is ignoring your repair requests, we can assist under the Environmental Protection Act. Problems like damp, mould, or infestations can be legally recognized as statutory nuisances, allowing you to take action to require the landlord to address them.

Yes, if your home isn’t suitable for habitation under the Homes (Fitness for Human Habitation) Act, you may be entitled to financial redress. Issues like leaking roofs, faulty wiring, broken heating systems, or structural damage may qualify if they impact your daily living or safety.

If your landlord did not safeguard your tenancy deposit in an approved scheme, you may be entitled to a financial remedy, often up to three times the deposit amount. We can help you navigate the process to seek this redress.

With our no-win-no-fee arrangement in partnership with trusted legal partners you’ll never be out of pocket. Fees are sometimes covered by the landlord upon successful resolution, giving you peace of mind with no financial burden.

Yes, tenants in both private and social housing are eligible for support if their landlord fails to maintain safe and suitable living conditions. We assist tenants across various housing backgrounds to protect their rights.

The duration can vary based on the complexity of your case and the landlord’s response. While some situations are resolved in a few weeks, others may take longer, especially if there are complexities.

With the upcoming abolishment of Section 21 “no-fault” evictions, tenants will have additional security. We’re here to support you fully and ensure you can pursue your rights confidently.

If you’re getting no response from your landlord, we can help by serving formal notice and moving forward with proceedings if necessary. Our goal is to hold landlords accountable and ensure they fulfil their responsibilities.

Just contact us by email or phone to discuss your situation. We’ll guide you through every step, assess your circumstances, and determine the best route to seek the resolution and support you deserve.

Some of our legal partners will charge 25% + VAT, whilst others might charge up to 50% + VAT. For example, if a compensation of £1000 is awarded, some legal practitioners might charge £250 (plus VAT of £50). Whilst others might charge £500 (plus VAT of £100).

There will be a 14-day cooling off period when you sign the conditional fee agreement, if you cancel outside of this period a termination fee may be charged.